UX, Usability and ISO Standards
نویسنده
چکیده
The paper explores the relationship between UX and current approaches to usability in ISO standards, and how the ISO approach could potentially be extended to incorporate UX in guidance for product developers. Three approaches to usability are identified: 1. System Usability: Meeting organizational goals for user performance, safety and satisfaction resulting from interaction. 2. User Experience (satisfaction): Meeting user pragmatic and hedonic goals related to the experience and outcomes of interaction. 3. Product usability: providing product attributes to support system usability and the user experience.
منابع مشابه
Classifying and selecting UX and usability measures
There are many different types of measures of usability and user experience (UX). The overall goal of usability from a user perspective is to obtain acceptable effectiveness, efficiency and satisfaction (Bevan, 1999, ISO 9241-11). This paper summarises the purposes of measurement (summative or formative), and the measures of usability that can be taken at the user interface level and at the sys...
متن کاملUsing Human Factors Standards to Support User Experience and Agile Design
The ISO 9241-210 standard provides a framework for human-centred design (HCD) activities comprising the four stages: context of use, specification of user and organisational requirements, design solutions, and evaluation against requirements. Other parts of the 9241 standard cover user interface design and usability. This paper uses the HCD framework to emphasise user experience (UX) design and...
متن کاملUX Research is Dead. Long live UX Research!
s on Human Factors in ComputingSystems. ACM, 655-661. ISO 13407 (1999) Human-centred designprocesses for interactive systems. Geneva,Switzerland: International Organization forStandardization.Lewis, C. Reiman, J. (1993) Task-Centered UserInterface Design. A Practical Introduction. USA.Available from http://hcibib.org/tcuid/ (March2016). Medlock, M.C., Wixon, D., ...
متن کاملWebsite Usability: A Re-Examination through the Lenses of ISO Standards
The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an expansion is seen as an improvement, since cross-study comparison or benchmarking cannot objectively be done without a common set of usability components being defined. The current issue lies in how these components are operat...
متن کاملISO standards for user centered design and the specification of usability - submitted
Abstract: This chapter will be of interest to people wishing to find out more about usability and how to achieve it, and to those responsible for delivering and sustaining usable systems. It introduces the international standards for usability and their use in government system acquisition, and details their requirements for ergonomics and human-centered design (HCD). It describes the ISO proce...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2008